SAMPLE MAF OPERATING DASHBOARD
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A sample MAF operating command center built with synthetic data. No PHI.
AGENCY COMMAND CENTERMulti-POD home health and HCBS agency · Week 41
Live model
Weekly goal: not on pace
Synthetic data · No PHI
Key performance indicators
Staffed hours
22,000▲ 0.5% vs prior weekOpen authorized hours
3,000Authorized, not yet staffedStaffing %
88.0%Target 92% · 4.0 pts shortAuthorization utilization
86.4%Target ≥ 90% · below targetGross margin
22.8%▲ 0.6 pts over 12 weeksIntake pipeline
12Referrals awaiting start of care · 4 over 48 hrsSpeed to start of care
9.5 days▼ from 14.0 days (faster)Revenue at risk
$3.5M+Annualized value of unstaffed authorized hoursEVV exceptions
2141.9% of visits · top cause: missed clock-outWeekly operating goal
93.6%22,000 of 23,500 hoursNot on paceReferral conversion
60.8%▲ 2.1 pts · 90 of 148 referralsPayer mix
58%Medicaid waiver share of hoursWaiver 58%Medicare 22%MCO 14%Private 6%
AUTHORIZED VS. STAFFED HOURS
3,000 authorized hours unstaffed in W41 · 88.0% staffed
AuthorizedStaffed, below goalStaffed, at goalWeekly goal
LEADERSHIP ALERTS
What to act on this week
AttackPOD West has 1,140 authorized hours open. Two recruits in final onboarding would cover 480.
Defend18 authorizations expire within 14 days, carrying 2,260 hours. Renewal owner: Intake lead.
Deliver4 qualified referrals have waited more than 48 hours for a start-of-care visit.
INTAKE FUNNEL
Last 4 weeks · referral to start of care
Referral
148
Qualified
121
Authorized
104
Scheduled
96
Start of care
90
Referral → start of care 60.8%Biggest drop: referral → qualified −27
REVENUE OPPORTUNITY
This week · value of authorized hours
Approved$625,000
Scheduled$550,000
Delivered$540,000
Lost / at risk$85,000
Captured 86.4% of approved revenueUnstaffed $75,000 · cancelled $10,000
SAMPLE MAF OPERATING DASHBOARDSYNTHETIC DATA · NO PHI
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